AD HelpDesk Version Comparison

AD HelpDesk is used by thousands of people and is available today in the app and Mac stores.  There are three versions of AD HelpDesk as compared below.  AD HelpDesk Lite is free for iOS, while AD HelpDesk has a paid version for Mac OSX and for iOS. 


Feature AD HelpDesk Lite (free) AD HelpDesk (Mac OSX) AD HelpDesk (iOS)
 Uses secure, native protocols for encrypted communications (Kerberos, LDAP)

x

x

x

 No certificates or certificate overhead required

x

x

x

 No user passwords ever stored on the device

x

x

x

 Ability to find and unlock user accounts in Active Directory

 x

 x

 x

 Ability to reset user account passwords

 x

 x

 x

 Ability to text the end-user with their new password

 x

 

 x

 Fully customizable administrator preferences

 x

 x

 x

 Ability to find and inspect  Active Directory computers and groups   x

 x

 Ability to find and inspect any Active Directory object  *NEW    

 x

 Ability to create any Active Directory object type   *NEW    

 x

 Ability to delete any Active Directory object type    *NEW    

 x

 Ability to move any Active Directory object type     *NEW    

 x

 Ability to manage any/all non-binary Active Directory attributes     *NEW    

 x

 Ability to create and use administrator profiles    

 x

 Support for multi-domain Active Directory topologies    *NEW    

 x

iPAD specific support    

 x

 IPv6 support    

 x