AD Help Desk for OS X Desktop

Posted on 3/21/2012 by SuperUser Account in AD HelpDesk

We have been working on a OS X desktop version of AD Help Desk. If you are interested in a little sneak peak, read on.

The feature set of AD HelpDesk for OSX desktop is similar to the feature set of AD HelpDesk when it was first released for iPhone in April of 2010.  Initially you will be able to:

Find and unlock locked accounts
Enable or disable accounts
Reset passwords
Force Reset at next login
Find accounts with expired passwords

Some features that are currently in the iPhone/iPad version will not be available initially.  Notably group and computer management won't be included.  Additionally the ADSI like general attribute editor won't be available.  

There are some cool features that don't really work on the iPhone version though, for example if you are bound to AD with your OSX desktop and you are currently logged in with a AD user, we automatically use your AD account credentials to perform administration tasks.  Basically we support single sign on.

You can also export the results of user searches as tab delimited text if you have a need to import your search results into a spreadsheet.

Since a picture is worth a thousand words, here is screenshot of what we are planning to release for beta consumption:

We are currently looking for a few users who might be interested in beta testing prior to our initial release.  If you are interested in being a beta tester please send an e-mail to  The beta version will of course be completely free.  We are just looking for feedback, environmental testing.

Also be sure to check out Hashtab - use it as a simple MD5 checker or for a more advanced file integrity check !



 AD Help Desk:  AD Help Desk provides a secure, remote help desk solution for Active Directory. Perform common administrative tasks like searching and unlocking user accounts, modify group memberships and much more. All of this is available for the iPhone, iPad and Mac OSX. Visit our Facebook page to see why PC Word, PC Today, Tech Target and more are recommending AD Help Desk as a simple, convenient help desk solution.  Find Out More

Hashtab: Fast and Simple. Users in over 200 countries have downloaded HashTab to use as a simple MD5 checker or for a more advanced file integrity check. Find Out More