AD HelpDesk for OSX Desktop has been released!

Posted on 4/23/2012 by John Bowers in app store apple AD HelpDesk

Do you ever need to reset user passwords, or unlock Active Directory accounts? Is a macbook your primary desktop? If so, AD HelpDesk for OSX might be a valuable addition to your application library.

read more..

AD HelpDesk error resolution: "Unable to find the service principal requested."

Posted on 4/20/2012 by John Bowers in AD HelpDesk LDAP

The full text of the error is:

"Unable to find the service principal requested. The service principal may have been detected incorrectly in your network. Set the 'Default Domain Controller' in preferences to try and work around this."

The suggested resolution (setting the domain controller in preferences) really does work around the issue normally, but if you have done that and are still experiencing difficulties this post will help you solve the problem completely.

read more..

AD HelpDesk for OS X Desktop

Posted on 3/21/2012 by John Bowers in AD HelpDesk

We have been working on a OS X desktop version of AD HelpDesk. If you are interested in a little sneak peak, read on.

read more..

The App Store Revert Button

Posted on 12/13/2011 by John Bowers in app store apple AD HelpDesk

If Apple gave one simple tool to their application developers, users would have much better experiences upgrading applications on their iPhone's, iPads, etc.

read more..

Easily manage more than one domain with AD HelpDesk

Posted on 11/10/2011 by John Bowers in app store AD HelpDesk

AD HelpDesk 2.1 includes support for user defined settings profiles. Settings profiles enable management of multiple Active Directory domains/forests from your iOS device. If you have ever had to try and manage users or groups in more than one domain then this might just be your new favorite feature. Read on to discover how to setup settings profiles and what else they can do for you.

read more..